SHIPPING & REFUNDS

FREE SHIPPING ON ALL ORDERS

SHIPPING POLICY

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

If applicable, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

 

Bud's Kitchen is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

We currently do not ship outside the U.K.

REFUND POLICY

If you are not entirely satisfied with your purchase, we're here to help.

Returns

 

You have 30 (change this) calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase/order confirmation number.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.
 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

contact

If you have any questions, feedback or simply want to say hello, please use the below form and we will come back to you as soon as we can.

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